Terms and Conditions
Welcome to United Freight Solutions. These Terms and Conditions (“Terms”) govern your access to and use of our website and the purchase of products and services offered by United Freight Solutions. By accessing our website or placing an order, you agree to these Terms.
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1. Products and Services
United Freight Solutions sells packaging supplies and related products for personal and commercial use.
We also offer:
• Local pickup for eligible orders.
• Shipping services based on the size, weight, destination, and availability of the order.
All products are subject to availability.
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2. Pricing
All prices displayed on our website are listed in U.S. Dollars (USD).
Prices, promotions, and product availability may change without prior notice.
We reserve the right to correct pricing errors, cancel orders affected by pricing inaccuracies, or limit quantities purchased.
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3. Payment Authorization
We accept the following payment methods:
• Credit Cards
• Debit Cards
• ACH (Automated Clearing House) Bank Transfers
By submitting payment information, you represent that:
• You are authorized to use the selected payment method.
• The billing information provided is accurate.
• You authorize United Freight Solutions and its payment processor to charge your payment method for the total purchase amount, including applicable taxes and shipping charges.
Orders will not be processed until payment has been successfully authorized.
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4. Fraud Prevention
To protect our customers and business from fraud, United Freight Solutions reserves the right to:
• Verify customer identity.
• Request additional documentation before processing an order.
• Delay shipment pending verification.
• Cancel or refuse any order suspected of unauthorized, fraudulent, or illegal activity.
We reserve the right to report suspected fraud to financial institutions and law enforcement when appropriate.
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5. Chargebacks and Payment Disputes
Customers agree to contact United Freight Solutions before initiating a chargeback or payment dispute.
If a chargeback is filed for a valid transaction, we reserve the right to provide payment records, shipping confirmations, communications, order information, and any other supporting documentation to the payment processor or financial institution to dispute the claim.
Fraudulent or abusive chargebacks may result in the refusal of future service.
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6. Order Acceptance
Receipt of an order confirmation does not constitute acceptance of an order.
United Freight Solutions reserves the right to:
• Cancel any order
• Refuse service
• Limit quantities purchased
• Request additional verification before fulfilling an order
Orders may be canceled because of inventory shortages, payment issues, pricing errors, suspected fraud, or other legitimate business reasons.
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7. Shipping
Shipping is available for eligible orders.
Shipping costs are calculated based on order size, weight, destination, and shipping method selected.
Estimated delivery dates are estimates only and are not guaranteed.
United Freight Solutions is not responsible for shipping delays caused by:
• Weather
• Carrier delays
• Natural disasters
• Customs inspections
• Incorrect shipping information provided by the customer
• Events beyond our reasonable control
Ownership and risk of loss transfer to the customer once the order has been delivered to the shipping carrier.
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8. Local Pickup
Customers selecting local pickup will receive notification when their order is ready.
A valid government-issued photo ID or proof of purchase may be required before releasing an order.
Orders not collected within a reasonable period may be canceled at our discretion.
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9. Returns and Refund Policy
Customers may request a return within 30 days of receiving their order.
To qualify for a return, products must:
• Be unused
• Be unopened when applicable
• Be in brand-new, resalable condition
• Include original packaging and accessories
Returns will not be accepted for products that:
• Have been used
• Are damaged after delivery
• Are missing original packaging
• Are not in brand-new condition
• Are requested more than 30 days after delivery
Approved refunds will be issued to the original payment method after inspection of the returned merchandise.
Original shipping charges are non-refundable unless the return results from our error.
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10. Taxes
Applicable sales tax will be collected where required by law.
Customers are responsible for any taxes, duties, or import fees applicable to their purchase.
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11. Customer Responsibilities
Customers agree to provide accurate:
• Billing information
• Shipping information
• Contact information
United Freight Solutions is not responsible for delays, returned shipments, or additional charges resulting from inaccurate information provided by the customer.
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12. Limitation of Liability
To the maximum extent permitted by law, United Freight Solutions shall not be liable for indirect, incidental, consequential, special, or punitive damages arising from the purchase or use of our products or services.
Our total liability shall never exceed the amount paid for the applicable order.
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13. Intellectual Property
All website content, including logos, product descriptions, graphics, images, designs, software, and text, is the property of United Freight Solutions and may not be copied, reproduced, distributed, or used without prior written permission.
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14. Privacy
Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
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15. Electronic Communications
By placing an order or contacting us electronically, you consent to receive communications from United Freight Solutions via email, telephone, or other electronic means regarding your order, account, or customer support.
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16. Governing Law
These Terms and Conditions shall be governed by the laws of the state in which United Freight Solutions operates, without regard to conflict of law principles.
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17. Changes to These Terms
United Freight Solutions reserves the right to modify these Terms and Conditions at any time.
Updated Terms become effective immediately upon publication on this website.
Continued use of the website after changes have been posted constitutes acceptance of the revised Terms.
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18. Contact Information
Questions regarding these Terms and Conditions may be submitted through the contact information provided on our website.
Thank you for choosing United Freight Solutions.