Shipping Policy

Thank you for shopping with United Freight Solutions. This Shipping Policy explains how we process, ship, and deliver orders for our packaging supplies.

By placing an order through our website, you agree to the terms outlined below.

Order Processing

Orders are processed after payment has been successfully authorized and verified.

Most orders are processed within 1–3 business days, excluding weekends and holidays. During periods of high order volume or unforeseen circumstances, processing times may be extended.

United Freight Solutions reserves the right to delay or cancel any order if additional payment verification or fraud prevention measures are required.

Shipping Availability

We ship to locations within the United States.

Shipping availability, methods, and costs depend on:

  • Package size

  • Package weight

  • Delivery destination

  • Carrier availability

Certain oversized or specialty items may require additional shipping time or freight services.

Shipping Rates

Shipping charges are calculated during checkout based on your order and delivery address.

Any applicable shipping fees will be displayed before you complete your purchase.

Delivery Estimates

Estimated delivery times are provided for convenience only and are not guaranteed.

Actual delivery times may vary due to:

  • Weather conditions

  • Carrier delays

  • High shipping volumes

  • Holidays

  • Natural disasters

  • Incorrect shipping information

  • Other events beyond our reasonable control

United Freight Solutions is not responsible for delays caused by shipping carriers or circumstances outside our control.

Order Tracking

When available, tracking information will be provided after your order has been shipped.

Please allow up to 24 hours for tracking information to become active after receiving your shipping confirmation.

Local Pickup

Eligible customers may choose local pickup during checkout when available.

You will receive notification when your order is ready for pickup.

Please bring:

  • A valid government-issued photo ID.

  • Your order confirmation or proof of purchase.

Orders not collected within a reasonable period may be canceled at our discretion.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

United Freight Solutions is not responsible for delays, additional shipping costs, lost packages, or failed deliveries resulting from incorrect or incomplete addresses provided by the customer.

If an order is returned due to an incorrect address, additional shipping charges may apply before the order is reshipped.

Lost or Damaged Shipments

If your order arrives damaged or appears to be lost during transit, please contact us as soon as possible after the expected delivery date.

To help us investigate, we may request:

  • Your order number.

  • Photographs of any damaged items and packaging.

  • Additional information needed to work with the shipping carrier.

Claims are reviewed on a case-by-case basis.

Risk of Loss

Ownership of products and the risk of loss pass to the customer once the order has been delivered to the shipping carrier.

Shipping Restrictions

United Freight Solutions reserves the right to refuse shipment to locations where delivery is prohibited by law or where service is unavailable.

International Shipping

At this time, United Freight Solutions does not offer international shipping unless otherwise stated on our website.

Questions

If you have questions regarding shipping, delivery, or pickup, please contact us using the contact information provided on our website.

Thank you for choosing United Freight Solutions. We appreciate your business and look forward to serving your packaging supply needs.